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Shipping Policy

Red Star Studios uses UPS to ship all orders. We provide you with several different shipping options so you can best choose your delivery date, time and cost. We ship to standard addresses, residential or business, in all 50 states.Unfortunately we cannot ship to P.O. Boxes, A.P.O. or F.P.O. addresses. Please be sure to double-check your shipping information before completing your order.

All packages come hand-packed in a gift box which is then put into a second box that is filled with packing peanuts and/or bubble-wrap. This "double-box" method is the safest way to ship valuables of a fragile nature.

Saturday delivery is available upon request and requires an extra charge. Orders placed before Noon Central Standard Time will generally be processed same-day, orders placed after Noon will generally be processed on the following day. Please allow up to 72 hours for order processing.

If you've ordered an item that is out of stock or Special Order, we will notify you of any extra delay there might be in sending your package. Large quantities might also require additional time before shipment.

Orders scheduled to arrive on or around major holidays will be adjusted accordingly. If you have any special requirements for your order, please don't hesitate to let us know and we'll do everything we can to accommodate your specific needs.

We ship all orders as driver-release, which means that your UPS driver will leave the package at your door without a signature, if no one is home. If you are sending a gift to someone else, please remember to inform the recipient of the arrival time of their order to ensure the safest delivery possible.

Ground ($)
Our least-expensive shipping option. Your order will arrive in 1-4 business days by 7:00pm. Ground delivery options will be clearly marked with its corresponding transit time.

2nd Day Air ($$)
Your order will arrive in 2 business days by 7:00pm.

Next Day Air Saver ($$$)
Next-business-day delivery with arrival by 7:00pm to residential addresses or by 3:00Ppm to commercial addresses.

The price of shipping varies depending on the weight of your order and its eventual destination. To view your shipping charges prior to placing an order, simply add the items to your Shopping Cart and proceed to Checkout. You will be asked to select your Shipping Address and then your Shipping Method. On the Shipping Method selection page you will be able to see the exact charge for shipping your order before you complete the transaction. You may also call us at 1-816-474-7316 and one of our Representatives will be happy to provide you a shipping quote over the telephone.

After you place your order, a printable invoice will be sent to the e-mail address you have on file with us. Once your order is shipped you will receive a second notice confirming the shipment that will include your UPS tracking number. To track the progress of your package please visit UPS.com and enter the tracking number you've been provided. Please be sure to keep the contact information for your Red Star Studios account up-to-date in case we need to get in touch with you regarding your order status or details.

 

 

@ Belger Arts Center

Red Star Studios
2100 Walnut St
Kansas City, MO 64108

@ Belger Crane Yard Studios

Red Star Studios
2011 Tracy Ave
Kansas City, MO 64108

Contact Information

816.474.7316
gallery@redstarstudios.org
www.RedStarStudios.org

 

Red Star Studios

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